Jolara Privacy Agreement

This privacy agreement is closely related to the Jolara services you use and the various business functions they contain. We hope that you will carefully read and fully understand the contents of this agreement before using our products and services so that you can make informed choices that are suitable for you. Once you use or continue to use our products and services, you have agreed to the contents of this privacy agreement and agree that we will collect, use, save and share your relevant information in accordance with the agreement.

How we collect and use your personal information

Jolara Privacy Protection Agreement Special Tip: When you use the products and services provided by Jolara, the content you upload or publish may contain personal sensitive information. For this reason, we recommend that you carefully read and fully understand this agreement before using the products and services. You agree that we will process your personal information in accordance with the purposes and methods described in the Jolara Privacy Agreement. Based on the specific needs you provide, the information we may collect and use includes but is not limited to name, nickname, account name, email, photo, gender, address, avatar, etc.

1. Camera-based functions

You can use the camera to take photos or videos to quickly upload content or complete printing tasks. We only use this permission after obtaining your authorization and ensure that it is only operated within the necessary scope to ensure your privacy security.

2. Image upload-based functions

Jolara supports uploading photos for printing or retaining specific moments. Uploaded pictures are only used for selected functions, will never be used for other purposes, and will be subject to strict privacy protection.

3. Voice technology-based functions

You can use the microphone for voice interaction, such as voice consultation or real-time communication with the administrator. During this process, we will collect your voice content in order to accurately understand your needs, optimize customer service and after-sales service, and ensure that problems are solved in a timely manner.

4. Phone-based dialing functions

When you need to contact our customer service assistant, Jolara will request voice call permission from you to ensure that you can make a smooth call and complete relevant communication.

5. Service log information

When you visit or use Jolara's website or client, we will automatically collect and record your usage, including browsing, clicking, searching, favorites, transactions, after-sales records, and service log information such as IP address, browser type, telecom operator, language used, access date and time.

Please understand that in order to ensure the normal operation of various functions, we may need to collect necessary personal information. When you withdraw your authorization, we will stop the relevant services and no longer process the corresponding information, but this will not affect the processing that has been carried out during the authorization period.

How we share, transfer, and publicly disclose your personal information

1. Sharing

We attach great importance to the protection of your personal information and are fully aware of its importance to your privacy. Your personal information is not only the core basis for us to provide you with Jolara application services, but also the basis for us to build trust with you. For this information, we will only collect and use it within the purpose and scope described in this privacy agreement, or in accordance with the requirements of laws and regulations, and take strict security measures to keep it confidential. Generally, we will not share your personal information with any company, organization or individual, except in the following specific circumstances:

• We have obtained your explicit authorization or consent in advance;

• We need to share your personal information in accordance with applicable laws and regulations, legal procedures, government mandatory orders or judicial decisions;

• It is necessary to provide your personal information to a third party to protect the interests, property or safety of us, our users or the public from damage within the scope required or permitted by law;

• Your personal information may be shared among our affiliated companies. We will only share necessary personal information, and such sharing is also subject to the purpose of this privacy agreement. If the affiliated company wants to change the purpose of processing personal information, it will ask for your authorization and consent again;

• We will treat your information with a high degree of diligence. Unless we obtain your explicit consent, we will not share your personal information with any company, organization or individual outside our company, except for the processing that cannot identify a specific individual and cannot be restored.

2. Transfer

We will not transfer your personal information to any company, organization or individual unless we obtain your explicit consent. If a merger, acquisition or bankruptcy liquidation occurs, it may involve the transfer of personal information. In this case, we will require the new company or organization holding your personal information to continue to be bound by this privacy agreement. If there is any change in the collection and processing of personal information agreed in this privacy agreement, the company or organization will ask for your authorization and consent again.

3. Public disclosure

For your personal information disclosed publicly, we will carefully review its legitimacy, rationality and legality as soon as possible after receiving the public disclosure application, and take the most stringent personal information security protection measures and means to protect it during and after the public disclosure.

4. Exceptions to sharing, transferring, and publicly disclosing your personal information

Please be aware that, according to the provisions of laws and regulations, in the following circumstances, sharing, transferring, and publicly disclosing your personal information does not require your prior authorization and consent:

• Directly related to national security and national defense security;

• Directly related to public security, public health, and major public interests;

• Directly related to criminal investigation, prosecution, trial, and execution of judgments; or in accordance with the requirements of laws and regulations, administrative agencies, or competent authorities such as public security, procuratorial organs, and courts;

• For the purpose of safeguarding your or other individuals’ major legitimate rights and interests such as life and property, but it is difficult to obtain your consent;

• Personal information is disclosed to the public by you or collected from legally disclosed channels (such as legal news reports, government information disclosure, etc.);

• Necessary for signing and performing relevant agreements or other written documents with you;

• Other circumstances stipulated by the laws and regulations of the Ministry of Industry and Information Technology, the Municipal Education Commission, and other superior authorities.

About the use of cookies and similar technologies

1. When you use the services of this application, we may use cookies and similar technologies to collect some of your personal information, including: your login information. Cookies and similar technologies collect such information for the purpose of your use of this application and services, simplifying the steps of your repeated operations, facilitating your viewing of usage history, protecting your information and account security, and improving the services of this application.

2. You understand and know that this application can only be implemented by using cookies or similar technologies. If you refuse to use or delete them, you may not be able to use this application normally or obtain the best service experience through this application, and it may also have a certain impact on your information protection and account security.

Our storage and protection of your personal information

1. Information storage

• Storage location: In accordance with the provisions of laws and regulations, we will only store the personal information collected about you in this application. At present, we do not have the scenario of cross-border storage of your personal information or providing personal information abroad. If it is necessary to transfer data across borders, we will inform you clearly (including the purpose of data export, recipient, usage method and scope, usage content, security measures, security risks, etc.), and obtain your authorization and consent. We will ensure that the data recipient has sufficient data protection capabilities to protect your personal information.

• Storage period: We retain your personal information for the shortest period necessary to provide you with the purpose of this application and service. In addition, we may keep your relevant information for the necessary period prescribed by relevant laws.

• After the above storage period, we will delete or anonymize your personal information.

2. Information protection

The security of your personal information is of vital importance to us. We will strictly abide by relevant laws and regulations and take reasonable and feasible measures recognized by the industry to protect your personal information. Prevent information from unauthorized access, disclosure, use, modification, and damage or loss of information.

Your right to manage personal information

We understand your concern about personal information and are committed to protecting your right to manage personal information, including the right to access, correct, delete, and withdraw authorization to ensure your privacy and security.

1. Query, correct, and supplement your information

You can query, correct, or supplement your personal information at any time through the functions provided by Jolara. For example, go to the "Settings" page of the application to view or update uploaded file information, printing preferences, etc.

2. You have the right to withdraw authorization for personal information

- If you want to withdraw authorization for specific functions (such as camera or microphone permissions), you can adjust it through the permission settings of the device system. After withdrawing authorization, the relevant functions will not work properly, but the services you previously provided based on authorization will not be affected.

- For permissions for extended functions, such as uploading pictures or voice interaction, you can turn authorization on or off at any time through system permission management.

3. Delete your usage history

You can delete specific historical records (such as uploaded file lists or printing task records) through the functions provided in the application. We will delete the relevant data at your request to ensure that the data is no longer used for any other purpose, unless otherwise provided by laws and regulations or regulatory requirements.

Jolara will continue to provide you with clear and transparent privacy management methods to ensure your control over your personal information.

Minors' Information Protection

Jolara attaches great importance to the protection of personal information of minors and is committed to providing them with a safe environment. If you are under the age of 18, we recommend that you obtain the written consent of your parents or legal guardians before using Jolara services. We strictly follow relevant laws and regulations and take additional protection measures for the personal information of minors to ensure their privacy. Jolara will follow the principle of minimization when collecting, using and storing the personal information of minors, and limit it to the necessary service scope. In addition, if we find that the information of minors has been collected without the consent of the guardian, we will immediately take measures to delete the relevant data. We encourage parents and guardians to actively participate in and guide the online activities of minors to jointly protect their privacy and safety. If you have any questions or need help, please contact our customer service team in time.

Privacy Policy Updates

Jolara's Privacy Policy is subject to change. Without your explicit consent, we will not restrict your rights under this Privacy Policy. For significant changes, we will provide a more prominent notice. Major changes referred to in this Agreement include but are not limited to:

1. Our service model has undergone major changes. Such as the purpose of processing personal information, the type of personal information processed, and how personal information is used;

2. We have major changes in control etc. Such as changes in ownership caused by mergers and acquisitions and reorganizations;

3. Changes in the main objects of sharing, transfer or public disclosure of personal information;

4. There are significant changes in your rights to participate in the processing of personal information and how to exercise them;

5. When our responsible department for handling personal information security, contact information and complaint channels change;

6. When the personal information security impact assessment report indicates that there is a high risk.

other

We strongly recommend that you keep your account and personal information safe. We will not assume any responsibility if your account information is leaked or lost due to your personal reasons.

Privacy agreements must be consistent with national legal interpretations, including controversial and conflicting content in legal agreements. If any service agreement conflicts with the law, then these agreements will be re-interpreted as closely as possible, while other agreements will continue to have legal effect and impact on users. Any disputes caused by users booking any product through Jolara will be agreed to Accept the jurisdiction within this application area.

Contact Us

1) Complaints and reports: If you believe that your personal information rights may be infringed, or if you find clues of infringement of your personal information rights, you can use the user feedback function to contact us: support@jolara.com. After verification, we will respond to your complaint and report within fifteen working days.

2) Other issues: If you have any questions or suggestions about personal information protection, you can also choose to contact us at support@jolara.com.